The Process

Every project delivered by ixRM Limited will follow the methodology outlined below. Additional information about each stage is available on request.

ixRM

1

Sales handover

  • Overview of Customer
  • Requirements and Quote Handover

2

Requirement guidelines

  • Gather & Write up
  • Scope & Internal Sign off
  • Customer Sign off

3

System design guidelines

  • Assess & Design
  • Internal Playback and Internal Sign off

4

Customise & configure

  • Internal Playback and Internal Sign off
  • Internal Testing
  • Test using Acceptance Criteria
  • Internal Sign off

5

UAT & Bug fixing

  • UAT training and customer testing
  • Bug fixing
  • Customer sign off

6

Data preparation

  • Prerequisite – UAT must be signed off
  • Produce data import template
  • Customer populates template
  • Training
  • Produce agreed training materials
  • Carry out training
  • Customer sign off

7

Pre-Go Live

  • Set up users and assign roles
  • Set up mailboxes and Outlook client
  • Deployment and import data

8

Go Live

  • Onsite/remote and telephone support
  • Project review meeting
  • Quarterly reviews

9

You love your new system

About ixRM

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Let's keep in touch.

If you’d like to know more about our services and how ixRM can help your business, please don’t hesitate to get in touch.

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