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When you’re looking for information on how your CRM will help your sales, marketing and customer service, our blogs will keep you up to date with the very latest in industry news and commentary.
7th August 2020
Working in sales is as much about talent as it is about mindset. If you don’t believe in what you’re doing, your customers will see through it. Anyone who has experienced a sales role will tell you to get ready for a lot of rejection; it’s a tough industry and it’s certainly not for everyone. […]
31st July 2020
In the past 50 years, we’ve seen huge technological advancements. This innovation trajectory is likely to continue. Who knows where we’ll be in another 50 years? With the introduction of online customer service portals – FAQ’s pages, live chats and email, it was predicted that phone support was likely to diminish. However, it would seem […]
24th July 2020
The last few months of the lockdown has highlighted to many businesses their need for digital transformation. Not only the implementation of new software and infrastructure but also the need for comprehensive training for employees in order to maximise results. As we start moving forward into the ‘post COVID world’, it’s likely many businesses will […]
17th July 2020
There isn’t a single industry in the country that hasn’t been affected by the Coronavirus outbreak, whether that’s for better or worse. It’s safe to say that during the height of the lockdown, our colleagues in the public transport industry took a heavy knock, with hugely reduced capacity leaving some services empty or non-existent.
10th July 2020
We talk a lot at ixRM about how a CRM can make a difference to your business. We’ve discussed the benefits of Microsoft Dynamics 365 in our second blog this week. But we understand there’ll be smaller businesses out there wondering whether it’s worthwhile making the investment in such technology. Whether you’re a large corporation […]
Why Microsoft Dynamics? Well, for starters, when you choose Dynamics, you choose the power of Microsoft. That in itself means something. You know you’ll be getting the best of the best when it comes to innovations and improvements to your software. Microsoft Dynamics really does provide a 360 degree approach to improving your business process, […]