How Microsoft Dynamics 365 can save your business time and money
13th April 2018
Microsoft Dynamics 365 is an extremely worthwhile investment for all businesses, no matter the size, as it massively improves the efficiency and productivity of all departments within the company. It helps to make all departments work in synergy with each other including marketing, sales, finance and administration to create a more streamlined company.
Having a centralised system for your business, such as Microsoft Dynamics 365, will help to conquer one of the most challenging aspects of offering great customer service. Dynamics 365 ensures you will never let any of your clients down by missing a meeting or appointment as it has an all-in-one view of all client’s requests and calendars.
Bridging the gap between sales and customer services
It’s a common problem when sales sell something that the customer may have an issue, but customer services are not aware. Microsoft Dynamics 365 allows a service case to be linked back to individual products to allow reporting such as: Best selling product, products with the most complaints, the average time to resolve a complaint, etc.
Electronic DocuSign signatures
DocuSign or AbodeSign can be very easily integrated with Microsoft Dynamics 365 to simplify the document signing process of a business. Typically, to get a document signed it takes lots of toing and froing which takes up a lot of time not to mention printing and scanning costs. However, with Microsoft Dynamic 365 you can digitally transform this process as DocuSign and AdobeSign allow customers to safely and securely sign documents digitally. This helps to get contracts signed and confirmed within minutes instead of days.
Microsoft Dynamics also has many more benefits to help local business save time and money and become much more efficient. If you’d like any more information, contact ixRM today and we’ll be happy to answer any of your questions, call us on 0113 415 1615.