For a fixed monthly fee per user we can provide telephone support to ensure your system is supporting you to deliver your best. Support can be tailored to your needs with various plans available based on your required response times and call volumes. Proactive system performance and usage can also be provided if required.
In addition to regular telephone support we can offer ad hoc advice, support and small system improvements for a pre-agreed fee or on a retainer basis subject to the needs of your business.
Key Benefits of the Service
Support that works for you and your business
- Included in most of our fixed price packages
- Guaranteed response times
- Ad hoc advice and assistance
- Ensuring your system is always working
- We help companies nurture loyal customers who are more profitable